Thank you to the hidden ‘Social Care Army’ at Lilian Faithfull Care Charity

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Thank you to the hidden ‘Social Care Army’ at Lilian Faithfull Care Charity

Lilian Faithfull Care is right at the forefront of the fight against Coronavirus in our County, caring for around 300 vulnerable elderly residents in its five homes in Gloucestershire.

Martin Hughes, Chief Executive, says “with the full support of the Board of Trustees, we took the decision to close our doors earlier, to protect our residents, families and teams; that is our single most important priority. We hope that this will help in the long run, and keep our residents safe. Families have been hugely supportive.”

Behind the Charity is 420 dedicated staff working in their teams, across all roles, Suzanne Booker, Director of Care, commented, “nothing we do would be possible without the sheer love, care and commitment our everyone in our Family. The NHS gets the credit it rightly deserves, but at our Charity there is a hidden ‘Social Care Army’ of people caring for our residents who have already given so much to society. Our staff deserve equitable recognition; we are so proud of each and every person!”

Lilian Faithfull Care has been working closely with its business partners, such as Creed Foodservice, where carers can now order food supplies direct, and other suppliers to see if they can support their businesses as work dries up.

Martin Hughes continues, “we’ll get through this as a team at Lilian Faithfull Care, of that I have no doubt, and as a County working together, helping one another we’ll all come out of this in a different shape – stronger!”

In essence, Lilian Faithfull Care’s residents are in the best place – safe, well cared for by their staff, with companionship, fresh homemade food and daily activity and entertainment, including time in their beautiful gardens. Families can rest assured their loved ones are well looked after.

Some recent feedback from families said,

“Just wanted to say a very big thank you to you and all your staff for giving our Mums a very special Mother’s Day especially as we could not be there. I am reassured that although I am no longer able to visit Mum she is safe in a caring, nurturing and stimulating environment. I am grateful I am still able to talk to Mum on the phone all be it brief and on occasions alternative. Thank you again to you and all your staff for caring and making us relatives less anxious in these unprecedented times.”

“Following your decision to close and protect our families, I want to pass on our thanks to you and all the staff. Without you Mum would be self-isolating alone, probably scared and struggling to get her basic supplies. The FaceTime calls work well and as a family we make sure she speaks to one of us regularly. Thank you all so much for looking after Mum.”

“I received the letters from you regarding the Coronavirus and I commend you on the pro-active approach you have taken and for the FAQs.”

To finish, Lilian Faithfull Care would like to invite local people to write to their residents across their care homes – in the form of letters, pictures, rainbows etc, any age can participate. Please make them for the attention of the Activity Co-ordinator and their addresses can be found here: