John Lewis & Partners Cheltenham is a branch in a chain of high-end department stores throughout the United Kingdom and boasts over 49,000 products from more than a thousand brands.
About the John Lewis Partnership
The John Lewis Partnership owns and operates two of Britain’s best-loved retail brands – John Lewis and Waitrose. Started as a radical experiment over a century ago, the Partnership is now the largest employee-owned business in the UK, with over 74,000 employees who are all Partners in the business. The Partnership is purpose-driven, existing to create a fairer and more sustainable future for our Partners, customers, suppliers and communities. Our Purpose not only inspires our principles, drives our decisions and acts as our guide to be a force for good, it steers us to do things differently and better – all in service of creating a happier world for everyone and everything we touch.
John Lewis operates 35 shops across the UK as well as johnlewis.com. Waitrose has 331 shops in England, Scotland, Wales and the Channel Islands, including 59 convenience branches, and another 27 shops at Welcome Break locations. The retailer’s omnichannel business includes the online grocery service, Waitrose.com, as well as specialist online shops including waitrosecellar.com for wine and waitroseflorist.com for plants and flowers.
Offering a variety of bookable services, visitors to John Lewis & Partners Cheltenham can book a Nursery Advice service, Home Design consultations and Personal Styling – customers can even enjoy a free glass of fizz while they explore a new look!
Businesses can also host private shopping events, where staff can experience a special evening of shopping, music and activities in store.
New for 2024, John Lewis & Partners Cheltenham has launched a wellbeing service called Randox.
- Innovative, first of its kind partnership will offer access to preventative healthcare
- New service an extension of existing in-store services, including opticians, wellness and beauty clinics
- John Lewis stores in High Wycombe, Bluewater and Cheltenham will be first to offer the service
John Lewis customers will be able to benefit from comprehensive health programmes aimed at preventative healthcare through a partnership with Randox Health, the UK’s leading health diagnostics company.
The addition of diagnostic health marks a natural extension to our growing range of personalised in-store services which include opticians, wellness and beauty clinics.
Aimed at helping customers understand more about their health now and in the future, Randox will provide detailed, full body health checks to identify early signs of health issues, even before symptoms occur. Customers will be able to get tested for vitamin deficiencies, hormone imbalances and key health concerns, plus much more.
The range of health programmes on offer are:
- Everyman and Everywoman which each provide up to 150 data points linked to key health areas. A personalised health plan summarising the results is provided, with retesting after six months.
- The Signature health programme offers 350 data points, genetic testing, GP consultation, and retesting after six months
- Everyathlete gives key health insights to help optimise training, and nutrition for maximum performance
- Also available are specific programmes focussed on preventative health including gut, fertility, hormonal, male and female health as well as genetic testing.
Prior to consultation, clients are provided with guidance as well as medical and lifestyle questionnaires to complete. Appointments are conducted by experienced Randox healthcare professionals in the store’s new Randox clinic, which has a staffed waiting area and private consultation rooms.
Once samples have been analysed at Randox’s laboratories, clients are provided with a comprehensive diagnostics report within 2-5 working days, including a breakdown of results, what they mean and next steps. Alongside post-report consultations, the results can also be shared with other medical professionals.
Naomi Simcock, Executive Director, John Lewis, said, “We pride ourselves on being there for our customers whenever they need us with products and services that are tailored for them. As trusted stores for local communities across the country, we can play an important role by making services like healthcare and wellness more convenient and accessible. In Randox we have an experienced and innovative partner to extend our range of existing in-store services, to help customers proactively manage their health and wellbeing.”
Dr Peter FitzGerald, Managing Director of Randox Health said, ‘We are delighted to work together with John Lewis to bring innovative preventative healthcare directly to customers. Our comprehensive testing packages, using Randox’s unique technologies and data analytics, provide the foundation for individuals to take greater control of their health and optimise the potential to live well for longer. Randox’s presence in John Lewis stores will increasingly improve accessibility to leading healthcare prevention and wellbeing.”
The launch comes as we are seeing customers rediscover the joy of visiting our branches, with the number of visitors increasing by 8% last year.
Complementary services are an important part of this, and the new Randox Clinics will sit alongside other wellbeing services such as our in-branch opticians.
For more information, visit johnlewis.com
About Randox
Formed in 1982, Randox are the largest diagnostic company from the UK and develop, manufacture and supply diagnostic capabilities to hospital laboratories and healthcare providers world-wide. Randox currently manufacture around 4 billion tests per year and are active in 145 countries. With over 2,200 staff and directing up to 25% of turnover to R&D each year, Randox are committed to improving healthcare through diagnostic innovation. Through earlier and more accurate diagnostics.
Randox‘s objective is to enable people to live healthier for longer. In 2008 Randox formed the Randox Health brand, with the aim of bringing Randox’s unique and comprehensive diagnostic technologies directly to the consumer. With over 20 clinics across the UK.Randox’s aim is to improve consumer access to preventative diagnostics and thereby promote both improvements in healthcare and overall quality of life.
During Covid-19 Randox stepped in to support the UK’s PCR testing effort. During the pandemic Randox processed some 27 million samples, both to support the UK’s national testing programme and for private use, primarily for international travel.
