ELMREP have been proudly supplying SHARP printers, copiers and scanners in Gloucestershire for 35 years.
“ELMREP: Where cutting edge technology has gone hand-in-hand with good old fashioned service and values…… since 1984!”
Elmrep was founded in 1984 at Elm House, in a little village just outside of Gloucester, as a company supplying and servicing Reprographic Equipment (hence our name elmrep – ElmHouse Reprographics).
We pride ourselves on our reputation of being an honest and dependable customer focused company. We passionately believe in the benefits that a personal service brings. This is why when you call us, you dial directly through to a team member, not a call centre, nor an automated call handling system. Our friendly service operators will have your company and equipment details to hand whilst you’re talking to them, using our bespoke service handling software. We are proud of the fact that we know our customers by name rather than a reference number.
We are extremely fortunate to have a fantastic team of our own highly experienced Engineers, who are continually trained and assessed on the very latest products and services. Our quality field service is backed up by our in-house telephone support team, who are available to help customers with any questions or issues that they may have.
We offer a unique to the industry ‘Email Alert System’ where if your printer needs help, it will simply email us and let us know. This means we usually know there is a problem before you do! From a toner low request to an error code in the display, we will know about. It even tells us if your machine is jamming and if so, whether it is in the main body of the machine or the document feeder.
All in all, when you partner with us you can sit back and relax knowing everything is under control.
Elmrep – the home of Stress-Less Printing!