The team at ISO Quality Services Ltd was recently delighted to be accredited to Level One of Worcestershire Works Well. The initiative, which aims to improve employee health and wellbeing, was embraced by the caring business whose investment in its people was recognised with a Princess Royal Training Award in 2018. Activities on offer to employees have included Mental Health First Aider training, healthy team lunches and regular visits from a mental health nurse who provides advice and support to the twenty-strong team based at the Worcester HQ.
Jennifer Semini, MD, comments, “This is a family business with very strong people-oriented values. Our employees are our biggest asset so taking a ‘wait and see what happens’ approach to their wellbeing does not make good business sense for us. Worcestershire Works Well helps us to be proactive in looking after their health and wellbeing so they can continue to provide exceptional support to our clients. The results speak for themselves: our customer feedback is overwhelmingly positive and our business is meeting all its growth targets.”
Debbie Farr, Director of HR and Facilities Management, adds, “As well the activities which promote better mental health, we are also keen to encourage better physical health too. We have provided advice about healthier living and have even started a WhatsApp group to share healthy recipes. These steps, coupled with our flexible working policy, encourage our team to achieve a better work/life balance and enjoy life even more. We’re now looking forward to seeing how we can build on this still further as we work towards Level Two of Worcestershire Works Well.”