About the event
Optimisation without improvement
Optimisation without consideration of improvement or change resulted in the huge shift in competitiveness from (most notably) the USA to Japan over the 70s and 80s. If we look at why this was, optimisation should not be confused with improvement. It is the difference between ‘doing things better’ and ‘doing better things’. The benefits of improvement at organisational level came clear over a few decades. We are at the beginning of a new revolution with change and adaptation at the centre of competitiveness and IT is accelerating the effects by orders of magnitude.
The winners now are not those who can optimise and drive down prices, they are those who know how to go about change.
Types of business change