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C2S Development – IMPORTANT: What every leader needs to know about having difficult conversations

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When & where

  • Date: Wednesday 25/11/2020
  • Time: 10:00am - 11:30am
  • At: web event -

About the event

Conflict in business is quite normal and can be healthy if managed well. Managing under-performance can also be challenging so tough conversations often get avoided or are done ineffectively. Zentano’s interactive workshop will give you;

  • An understanding of the mindsets that underpin conflict so that you can focus in on the real problem and work towards a win: win outcome.
  • A practical toolkit for having those tough conversations so that you can balance the need to be empathetic with the need to hold people accountable and agree a way forward.
  • An opportunity to explore what emotional intelligence means in practice so that you can spot where relationships aren’t working and use the toolkit to resolve issues before they escalate into conflict.

Zentano exists to help businesses grow through “Connected Leadership”, the new way to lead in our uncertain and often ambiguous world. To find out more about Connected Leadership click here:

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