Cost of Living Toolkit

Business Support • Online • In Print • In Person

Cost of Living Toolkit

The Government is looking to share as wide as possible information about help with the Cost of Living. This is something employers could share with their own employees as well as an ask of all stakeholders with public outlets to show the posters on public information boards, community boards anything they have.

The Cost of Living Stakeholder Toolkit includes a range of materials for you to use and also provides an update about the first cost of living payments. It contains:

  • A downloadable poster and ordering instructions
  • social media copy and assets in English and Welsh
  • newsletter copy, FAQs and links
  • factsheet
  • adaptable assets for stakeholders
  • printable PDF for stakeholders

Cost of Living Payments

As you’ll know the first half of the Cost-of-Living payments have started to be issued.

You may have seen in the media that there has been a significant increase in scammers attempting to obtain personal information from customers by sending out texts suggesting that customers are eligible for Cost-of-Living payments. We’d appreciate your support in reminding customers that they do not have to do anything. If they are eligible:

  • they will not need to apply for the payment
  • they will not need to call us
  • the payment to them is automatic
  • DWP will never ask for personal details by SMS or email.